Expertise you can trust
 
PHILOSOPHY

The foundation of the new Mediclinic International brand lies in the application of rigorous science to improve the lives of patients. With five vibrant brand drivers identified - practical, exacting, deliberate, orchestrated and human - the integrity of the business is based on the use of state-of-the-art treatments and technologies to care for patients in an evidence-based environment.

"At any of the Mediclinic hospitals around the world, we want patients to feel that the brand is lived by all. Our main objective is to introduce patients to a carefully controlled environment, fashioned by a team of world-class experts who can guide them through a customised treatment process orchestrated to specifically deliver better outcomes. Because we know our patients value our authority as much as our empathy, the Mediclinic brand seeks, at all times, a finely tuned balance between a scientific, expert-dominated approach and a considered, respectful human approach."

Dr Edwin Hertzog, Chairman, Mediclinic International.

To achieve our vision of being the international benchmark in acute care, specialised healthcare services, we have:

  • Unified our hospitals on three continents to draw on the strengths of our various operations to provide world-class private healthcare.
  • We have built an exacting approach to healthcare that is firmly grounded in sound science-based knowledge and expertise.
  • Placed our patients at the heart of our approach to care.
  • Taken a practical and deliberate approach to ensuring our patients' well-being. This includes choosing plants for our hospitals such as the sansevieria trifasciata, which absorbs toxins and keeps the air full of oxygen.
  • An orchestrated approach which focuses on multidisciplinary teamwork in patientcare.
  • A firm belief in empathetic, human support from our staff. For this reason we have introduced a Back-to-Basics programme which takes nursing back to the bedside.